Privacy Policy

Your privacy and data security are our top priorities

Last updated: January 15, 2025. This Privacy Policy explains how Laser247 Gaming Ltd. collects, uses, and protects your personal information when you use our gaming platform.

Types of Data We Collect

Personal Information

When you register an account with Laser247, we collect essential personal information to ensure compliance with gaming regulations and provide secure services. This includes your full name, date of birth, residential address, email address, and phone number. We also collect government-issued identification documents to verify your identity and age, which is mandatory for responsible gaming practices.

Additionally, we may collect employment information, source of funds documentation, and other details required for enhanced due diligence procedures. This information helps us maintain the integrity of our platform and comply with anti-money laundering regulations.

Financial Information

To process deposits and withdrawals, we collect financial information including bank account details, credit card information, and e-wallet credentials. We use secure, encrypted transmission methods for all financial data and partner only with certified payment processors who maintain the highest security standards.

Transaction history, betting patterns, and account balances are also recorded to provide comprehensive account management and support responsible gaming initiatives. This data helps us identify unusual activity and protect against fraudulent transactions.

Technical Information

Our system automatically collects technical information to improve user experience and maintain platform security. This includes your IP address, device type, operating system, browser information, and access times. We also collect gameplay data, including game preferences, betting history, and session duration.

Location data may be collected through IP geolocation to ensure compliance with regional gaming laws and to provide localized content and promotions. We do not track precise location unless explicitly required by applicable regulations.

Data Protection Commitment

We implement industry-leading security measures including 256-bit SSL encryption, regular security audits, and strict access controls to protect your personal information from unauthorized access, disclosure, or misuse.

Cookie Policy and Tracking Technologies

Essential Cookies

Laser247 uses essential cookies that are necessary for the basic functionality of our website. These cookies enable core features such as user authentication, account security, and transaction processing. Essential cookies cannot be disabled as they are fundamental to providing our gaming services safely and securely.

Session cookies are used to maintain your login status and ensure seamless navigation throughout the platform. These temporary cookies are automatically deleted when you close your browser, providing an additional layer of security for your account.

Functional Cookies

We use functional cookies to enhance your gaming experience by remembering your preferences, language settings, and customization choices. These cookies allow us to provide personalized content and maintain your preferred settings across multiple sessions.

Functional cookies also help us remember your game preferences, betting limits, and other account configurations to streamline your gaming experience. You can manage these cookies through your browser settings, though disabling them may limit certain platform features.

Analytics and Performance Cookies

Analytics cookies help us understand how users interact with our platform, identify popular games and features, and optimize performance. We use this information to improve website functionality, enhance user experience, and develop new features that better serve our community.

Performance cookies monitor loading times, error rates, and system performance to ensure optimal platform operation. This data is aggregated and anonymized, focusing on technical metrics rather than personal user behavior.

  • Session management and security cookies
  • User preference and customization cookies
  • Language and regional setting cookies
  • Performance monitoring cookies
  • Security and fraud prevention cookies
  • Analytics and improvement cookies

Data Protection and Security Measures

Encryption and Secure Transmission

All data transmitted between your device and our servers is protected using advanced 256-bit SSL encryption technology. This military-grade encryption ensures that your personal information, financial details, and gaming data remain secure during transmission and cannot be intercepted by unauthorized parties.

Our secure data centers utilize multiple layers of physical and digital security, including biometric access controls, 24/7 monitoring, and redundant backup systems. We maintain strict access controls ensuring that only authorized personnel can access sensitive information, and all access is logged and monitored.

Data Storage and Retention

Personal data is stored on secure servers located in jurisdictions with strong data protection laws. We maintain comprehensive backup systems to prevent data loss while ensuring that all stored information remains encrypted and protected against unauthorized access.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and maintain accurate records for regulatory purposes. Account information is typically retained for a minimum period required by gaming regulations, after which it is securely deleted or anonymized.

Third-Party Data Sharing

Laser247 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information with trusted service providers who assist in platform operations, including payment processors, identity verification services, and customer support systems.

All third-party partners are required to maintain strict confidentiality agreements and implement appropriate security measures to protect your information. We conduct regular audits of our partners to ensure compliance with our privacy standards and applicable data protection regulations.

Regulatory Compliance

As a licensed gaming operator, we are required to share certain information with regulatory authorities, law enforcement agencies, and financial intelligence units when legally obligated. This includes reporting suspicious transactions, providing audit information, and complying with anti-money laundering requirements.

We maintain detailed records of all data sharing activities and ensure that any information disclosed is limited to what is specifically required by law or regulation. Users are notified of such disclosures when legally permissible and practically possible.

User Rights and Control

You have comprehensive rights regarding your personal data, including the right to access, correct, update, or request deletion of your information. You can review and modify most account information through your user dashboard or by contacting our customer support team.

You may also request a complete copy of your personal data, object to certain types of data processing, or request data portability where technically feasible. We respond to all legitimate requests within the timeframes required by applicable privacy laws.

  1. Right to access your personal information
  2. Right to correct inaccurate data
  3. Right to delete personal information
  4. Right to data portability
  5. Right to object to data processing
  6. Right to withdraw consent

Data Breach Response

In the unlikely event of a data security incident, we have comprehensive response procedures to minimize impact and protect user information. Our incident response team is trained to quickly identify, contain, and resolve security issues while maintaining transparency with affected users.

We maintain cyber insurance coverage and work with leading security firms to ensure rapid response capabilities. Users will be notified promptly of any security incidents that may affect their personal information, along with detailed information about protective measures and recommended actions.

International Data Transfers

When necessary for platform operations, personal data may be transferred to countries outside your jurisdiction. We ensure that all international transfers are protected by appropriate safeguards, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Our primary data processing occurs within jurisdictions that maintain strong privacy protection standards. Where transfers to other regions are necessary, we implement additional security measures and contractual protections to maintain your privacy rights.

Contact Information for Privacy Matters

For any questions, concerns, or requests related to your privacy and personal data protection, please contact our dedicated Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and thoroughly.

Email: [email protected]
Phone: +1-800-LASER-24
Address: Data Protection Officer, Laser247 Gaming Ltd., Suite 2506, Euro House, Gibraltar GX11 1AA